Privacy Policy

1. Introduction

Welcome to eSarav("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website esarav.com or use our services.

If you disagree with the terms of this policy, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number when you fill out our contact form.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data through cookies and analytics tools.
• Communications: Messages and inquiries submitted through our contact form.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Improve, personalise, and expand our website and services.
• Understand and analyse how our website is used.
• Send you updates and promotional information (only with your consent).
• Comply with legal obligations.
• Prevent fraud and ensure the security of our platform.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors such as Supabase (database), Vercel (hosting), and analytics providers who assist in operating our website, subject to their own privacy policies.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our service may not function properly.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure database access controls through Supabase, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to processing of your data.
• Request restriction of processing.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at info@esarav.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, contact us: